Red Monkey Foods Privacy Policy
Privacy Policy

Red Monkey Foods Privacy Policy

Legal/Privacy Statements

Privacy Policy, Terms of Use, Contest Rules, Shipping Policy, and Return Policy:

Privacy Policy

Brinkhoff & Monoson, Inc

Effective as of July 1, 2009

This Privacy Policy is provided to inform you of what personal information is collected on our website and how that information is maintained and may be used by B & M.  This policy applies to all information collected or submitted on www.redmonkeyfoods.com.  B & M reserves the right to change this Privacy Policy from time to time so we encourage you to review the policy periodically.  

Personal Information We Collect: 

You don’t need to provide any personal information to access our website.  However, B & M provides you the opportunity to enhance your visit to our site by providing personal information to us for use for certain features, such as contests, to sign up for product testing and to get information about career opportunities at B & M.   You may be asked to provide personal information if you:

•    register for a sweepstakes, contest, or other promotion;

•    register as a user of our site;

•    register to receive coupons through our site;

•    join a club through our site;

•    participate in a survey, a consumer research panel, or similar type of activity;

•    ask to receive an online newsletter or other information or material from us; or

•    otherwise participate in features of our website that ask for personal information.

If you purchase or otherwise request a product, publication, or promotional offering from us or take advantage of a rebate or similar offer, you may be required to provide your contact and/or payment information (such as a credit card number) in order for us to process your request.

Your participation in any of these activities (and therefore your provision of personally identifiable information) is entirely voluntary. We may use the information you provide to respond to your questions or comments, to administer our promotions and sites, to fulfill your request, subscription, or order, or to otherwise provide or improve our products and services. We will not send you any online newsletter or similar e-mail communication unless you expressly consent to receive such a communication from us. And if you do choose to receive any such e-mail communication from us, you will always have the opportunity to “unsubscribe” from receiving the e-mail at any time.

How We Use Your Personal Information.

We may use the information you provide on our website to send you periodic e-mail updates about our company, send you newsletters and recipes, to send you surveys or to notify you of special offers and promotions. You may opt out of receiving these communications at any time.

If you sign up to test products or participate in surveys on our website, then we will use your contact information to send you such products or surveys. If you provide us with your mailing address, we may use this information to send you special offers or promotions by mail. If you do not want to receive special offers or promotions by mail, please do not provide your mailing address.

Supplementation of Information:

We may on occasion supplement the personal information you provide to us with information from third party sources. We may also obtain publicly available data from third parties and use it to supplement our existing user database to better target our advertising and to provide pertinent offers in which we think you might be interested.

Sharing Thoughts:

As a visitor to our website, you have the opportunity to share your thoughts with our company. If you choose to post information on our website, you should be aware that any personal information you submit there can be read, collected, or used by other users of these features. We are not responsible for the personal information you choose to submit through these features on our website. Please note that we may use the information you post or store to send you targeted marketing offers.

Cookies:

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use both session ID cookies and persistent cookies on our websites. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. Persistent cookies enable us to track and target the interests of our users to enhance their experience on our site. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. If you reject cookies, you may still use our websites, but your ability to use some areas of our sites will be limited and we will not be able to provide you with the most convenient experience.

Log Files:

As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type (such as Internet Explorer or Firefox), internet service provider (ISP), referring/exit pages, the operating system you may be using (e.g., Windows XP or Mac OS), a date/time stamp of when you visited our site, and click-stream data. We use this information, which does not identify individual users, to analyze aggregate trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. Disclosure of Personal

Information:

Except as provided in this policy, we will not disclose personal information about you without your prior consent or for the primary purpose for which we received it (e.g., to fill a product order). Like many companies, however, we may share aggregate information about people who use our site to business partners and other third parties. We also may provide your personal information to third parties who provide services on our behalf. These parties may use the information solely in conjunction with the specific services they provide for us (e.g., fulfillment of an order, responding to your question or comment, providing a sweepstakes prize, deployment of a consumer survey, investigation of a complaint, etc.). We reserve the right to transfer any information we have about you in the event that we sell or transfer all or a portion of our business or assets to a third party.

Compliance with Law:

Under certain circumstances, it is possible that personal information may be subject to disclosure pursuant to judicial or other legal requirements, such as warrants, subpoenas or court orders. B & M will comply with any court order or other legal process and will provide your personal information if required in any legal proceeding. We also may release personal information when we believe in good faith that such release is appropriate to protect the rights, property or safety of B & M, our users, employees, or others. This may include, for example, exchanging information with other organizations for fraud protection and/or credit risk reduction.

We also may disclose personal information to third parties if we have reason to believe that disclosing such information is necessary to conduct investigations of possible breaches of law, to cooperate in any legal investigation, or to identify, contact, or bring legal action against someone who may be violating the terms of use of our site.

Security:

B & M’s website employs appropriate security measures which are designed to prevent the loss, misuse, unauthorized access, disclosure, alteration or destruction of personal information.

Note to Parents:

We don't knowingly collect personal information from children. If you are under the age of 18, please do not use this site. Parents may have information related to their children deleted from our database and refuse to permit further collection or use of the child’s information.

Links to other sites:

This website may contain links to other sites that are not owned or controlled by B & M, including but not limited to, You Tube. Please be aware that we are not responsible for the privacy practices of these other sites, including those that enable you to apply for a position with our company, or those that may administer contests, sweepstakes or other promotions on our behalf. We provide links to third party websites as a convenience to our site visitors.

These links are not intended as an endorsement of or referral to the linked websites. The linked websites have separate and independent privacy statements, notices and terms of use, which we recommend you read carefully. We do not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose, secure and otherwise treat your personal information.

Security for credit card, data and transaction information:

At B & M, we are committed to keeping your online transactions safe and secure. In order to reasonably assure the privacy and security of your credit card and other personal data when making an order, we use Secure Sockets Layer (SSL) technology. SSL uses encryption technology to create a secure connection between your computer and ours. We have also put procedures in place to safeguard the information/data we collect from you. We cannot absolutely guarantee the security of any information you provide online; you provide it at your own risk.

Acceptance of Privacy Policy

By using the Website, you are accepting the then-current Privacy Policy, which may be updated from time to time. Any changes to the Privacy Policy will be posted here and are effective upon posting. How to contact us: If you have any questions about this privacy policy, or the website overall, please contact us at: info@redmonkeyfoods.com

 

 

Website Terms of Use

Brinkhoff & Mononson, Inc.

This Website is owned and provided by Brinkhoff & Monoson, Inc. (“B & M”) and is provided for your personal entertainment, information, and education. Your use of this Website is subject to the following terms and conditions. Your use of the Website constitutes your acceptance of these terms and conditions and your agreement to be bound by them. If you do not agree to these terms or if you do not agree to our Privacy Policy posted on this site, please do not use this Website or any services offered by this Website. We reserve the right to change these terms and conditions at any time without notice. Please check back often to ensure you are aware of any updates or changes to these terms.

United States Only

Unless otherwise specified, the materials in this Website are presented solely for the purpose of promoting products or programs available in the United States, its territories, possessions, and protectorates. We make no representation that materials in the site are appropriate or available for use in other locations. If you access the site from locations other than the United States, you are responsible for compliance with any applicable local laws.

Copyright and Intellectual Property Policy

All software, content, materials, names, logos, service marks, and trademarks appearing in this Website, including the trademarks, service marks, brand identities, characters, trade names, graphics, designs, copyrights, trade dress, and all other intellectual property ("Content"), except as otherwise noted, are protected intellectual property of, or used with permission or under license by, B & M and its affiliates. This includes the entire Content of the Website, copyrighted and protected as a collective work.

The use or misuse of these trademarks or any other content on this site, except as provided in these Terms of Use or in the site content, is strictly prohibited.  No copying, sale or exploitation of material from the Website is permitted without the prior written consent of B & M and any other applicable copyright owner.  You do not acquire any ownership rights by virtue of downloading material from the website. 

If we request or permit the submission of your opinions and/or ideas, then by making the submission, you are agreeing and confirming that all opinions, ideas, suggestions and other feedback submitted by you may be used by B & M without any restriction or limitation, and free of charge.  You may print copies of the information on this site for your personal use, store the files on your computer for personal use, or reference this server from your own documents. However, you may not distribute text or graphics to others without our express written consent. Also, you may not, without our permission, copy and distribute this information on any other server, or modify or re-use text or graphics on this system or another system. We reserve all other rights.

Your use of the Website is limited to personal and non-commercial use only unless other uses are granted expressly to you. You may not copy, distribute, modify, transmit, reuse, re-post, or otherwise display the Website Content for public or commercial purposes without our written permission for such use of Content.

B & M respects the intellectual property of others, and we ask our users to do the same. B & M has no responsibility for content on other websites that you may find or access when using B & M’s products or services. Material available on or through other websites may be protected by copyright and the intellectual property laws of the United States and/or other countries. The terms of use of those websites, and not this Website’s Terms of Use, govern your use of that material.

It is B & M’s policy, in appropriate circumstances and at its discretion, to disable and/or terminate the accounts of users who may infringe or repeatedly infringe the copyrights or other intellectual property rights of B & M and/or others. You may not use the website to transmit material that:

(i) is copyrighted, unless you are the copyright owner or have obtained the permission of the copyright owner;

(ii) reveals trade secrets, unless you own them or have the permission of the owner; or

(iii) infringes on any intellectual property rights of others or violates the privacy or rights of publicity of others.

Disclaimer

We do not warrant that the functions contained in these materials will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components. YOU USE THIS SITE AND SERVICES AT YOUR SOLE RISK.  THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR NON-MISAPPROPRIATION OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, ACCURACY OF INFORMATIONAL CONTENT, OR SYSTEM INTEGRATION.

B & M DOES NOT WARRANT THAT THE SITE WILL BE AVAILABLE OR OPERATE IN AN UNINTERRUPTED OR ERROR-FREE MANNER OR THAT ERRORS OR DEFECTS WILL BE CORRECTED. IN ADDITION, B & M DOES NOT WARRANT THAT INFORMATION AVAILABLE ON OR THROUGH THE SITE IS APPROPRIATE, ACCURATE OR AVAILABLE FOR USE IN ANY PARTICULAR JURISDICTION, AND ACCESSING IT FROM JURISDICTIONS WHERE THE CONTENT IS ILLEGAL IS EXPRESSLY PROHIBITED.

Limitation of Liability:

B & M IS NOT LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO THIS AGREEMENT OR THE USE OF THE SERVICES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF B & M HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES).

IF YOU BECOME DISSATISFIED IN ANY WAY WITH THIS WEBSITE OR ITS TERMS OF USE OR PRIVACY POLICY, YOUR SOLE AND EXCLUSIVE REMEDY IS TO STOP USING THIS WEBSITE AND ITS SERVICES. (SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN TYPES OF DAMAGES, SO THESE PROVISIONS MAY NOT APPLY TO YOU. IF ANY PORTION OF THESE LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF B & M AND ITS AFFILIATES SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100).)

Notice for Claims of Intellectual Property Violations and Agent for Notice

If you believe that your work has been copied in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, please provide B & M with the following information:

1.    an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;

2.    a description of the copyrighted work or other intellectual property that you claim has been infringed;

3.    a description of where the material that you claim is infringing is located on the Website, with enough detail that we may find it;

4.    your address, telephone number, and email address;

5.    a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law;

6.    a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf.

B & M’s Agent for Notice of claims of copyright or other intellectual property infringement can be reached as follows:

B & M, Inc. Website Claims Department

1206 Industrial Park Drive

Mount Vernon, MO 65712

Please note that, due to security concerns, e-mail attachments cannot be accepted. Accordingly, any notification of infringement submitted electronically with an attachment will not be received or processed.

Submitted ideas

All comments, suggestions, ideas, notes, drawings, concepts, recipes or other information disclosed or offered to us by you through this Website or in response to solicitations in this Website shall be deemed and shall remain our property. You understand and acknowledge that we have both internal resources and other external resources which may have developed or may in the future develop ideas identical to or similar to the suggestion or comments to suggestions and that we are only willing to consider the suggestion on these terms.

In any event, any suggestion is not submitted in confidence and we assume no obligation, express or implied by considering it. Without limitation, we shall exclusively own all now known or hereafter existing rights to the suggestions of every kind and nature throughout the Universe and shall be entitled to unrestricted use of the comments for any purpose whatsoever, commercial or otherwise without compensation to the provider of the suggestions.

You agree not to post, email, or otherwise make available User Submissions that:

(i) may create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to you, to any other person, or to any animal;

(ii) may create a risk of any other loss or damage to any person or property;

(iii) contains any information or content that is antisocial or depicts violent crime;

(iv) contains any information or content that is unlawful, harmful, abusive, racially or ethnically offensive, defamatory, pornographic, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libelous, threatening, or in a reasonable person's view, objectionable;

(v) contains any information or content that is illegal or may constitute or contribute to a crime or tort; or

(vi) contains any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships, including that it does not and will not violate third-party rights of any kind, including without limitation any Intellectual Property Rights and rights of publicity and privacy.

B & M reserves the right, but is not obligated, to reject and/or remove any User Submissions that B & M believes, in its sole discretion, violate these provisions or for any other reason or no reason. By displaying or publishing ("posting") any content on the Site, including without limitation text, audio, video, pictures, graphics, music, sound clips, images, likenesses, personal information and other works of authorship (collectively, "Content"), and including any Content you post through video , you warrant and represent that:

1.    you own all rights in your Content and the performance contained in your Content or, alternatively, you have acquired all necessary rights in your Content to enable you to grant to B & M the rights in your Content described herein and for us to exercise the rights with respect to such Content that you grant herein;

2.    you have paid and will pay in full all license fees, clearance fees, and other financial obligations, of any kind, arising from any use or commercial exploitation of your Content;

3.    you are the individual pictured, depicted, and/or heard in your Content, or, alternatively, you have obtained permission (and, if applicable, publicity rights) from each person (including consent from parents or guardians for any individual under the age of eighteen (18)) who appears and/or is heard in your Content to grant the rights to B & M described herein;

4.    you will make such permissions available to B & M upon request;

5.    your Content is not defamatory in nature, does not infringe the intellectual property rights, privacy, rights to publicity or any other legal or moral rights of any third party.

6.    if you are a direct competitor of an author or another Posting user, or otherwise have an interest adverse to the author or another posting user, you will fully disclose the interest;

7.    you will not stalk, threaten or harass authors or other users or infringe upon, invade or attempt to infringe upon or invade their privacy; and

8.    you will not Post any information or material which may constitute or encourage conduct that is a criminal offense, tort, or civil wrong or otherwise violates any applicable law.

You agree to keep all records necessary to establish that your Content does not violate any of the foregoing representations and warranties and to make such records available upon the request of B & M all without the violation of any other person's intellectual property or other rights or of any laws or regulations.

You acknowledge that the Site does not have any "digital rights management" or other security technology features to restrict someone who receives Content from copying and redistributing it. When you submit ideas, suggestions, documents, or proposals (collectively, "Submissions") to us through our "Contact Us" web page located at http://redmonkeyfoods.com/contact.php, you represent, warrant, and agree that: (i) your Submissions do not include confidential or proprietary information; (ii) if we so choose, we may use and disclose your Submissions in any way; and (iii) we have no obligation to pay or reimburse you for your Submissions or our use of your Submissions.

Choice of Law and Enforcement  

By accessing the Services, you agree that the laws of the State of Missouri, USA govern all matters relating to this Agreement, and the use, or inability to use, the Services, and that such laws will apply without regard to principles of conflict of laws. You agree to submit to the exclusive jurisdiction and venue of the State and Federal courts in Missouri, USA. Regardless of any law to the contrary, any claim or cause of action related to the Services must be commenced within one (1) year after such claim or cause of action arose or be forever barred.

PRIVACY POLICY

Please see our Privacy Policy (above). Our Privacy Policy is part of and incorporated into these Terms of Use. We reserve the right to contact you in connection with our or your compliance with and performance of these Terms (including without limitation the license rights granted hereunder) or any Content or activities relating to the Site.

Contest Rules

Brinkhoff & Monoson, Inc.

Current employees of Brinkhoff & Monoson, Inc. (B & M) and members of their household are not eligible to win contest prizes. Former employees of B & M and members of their household are eligible to enter and win contest prizes, if the date of their departure from B & M is at sixty (60) days or more before the opening date of the contest.

Contests will open at 12:01am on the morning of the start date and close at 11:59 on the evening of the end date. Any entries received outisde of these times will not be considered eligible for prizes. Entrants are limited to one entry per contest. Contest winners are responsible for paying any taxes, licensing, or other such fees associated with accepting and/or owning a prize.

You will be asked to provide personal information about yourself as noted above in the Privacy Policy. Your participation in these activities and provision of your personal information is entirely voluntary. As a visitor to our website, you have the opportunity to share your thoughts with our company. If you choose to post information on our website, you should be aware that any personal information you submit there can be read, collected, or used by other users of these features. We are not responsible for the personal information you choose to submit through these features on our website. Please note that we may use the information you post or store to send you targeted marketing offers.

Your use of this Website is subject to the following terms and conditions. Your use of the Website constitutes your acceptance of these terms and conditions and your agreement to be bound by them. If you do not agree to these terms or if you do not agree to our Privacy Policy posted on this site, please do not use this Website or any services offered by this Website. We reserve the right to change these terms and conditions at any time without notice. Please check back often to ensure you are aware of any updates or changes to these terms.

All software, content, materials, names, logos, service marks, and trademarks appearing in this Website, including the trademarks, service marks, brand identities, characters, trade names, graphics, designs, copyrights, trade dress, and all other intellectual property ("Content"), except as otherwise noted, are protected intellectual property of, or used with permission or under license by, B & M and its affiliates. This includes the entire Content of the Website, copyrighted and protected as a collective work.

If we request or permit the submission of your opinions and/or ideas, then by making the submission, you are agreeing and confirming that all opinions, ideas, suggestions and other feedback submitted by you may be used by B & M without any restriction or limitation, and free of charge.

B & M respects the intellectual property of others, and we ask our users to do the same. B & M has no responsibility for content on other websites that you may find or access when using B & M’s products or services. Material available on or through other websites may be protected by copyright and the intellectual property laws of the United States and/or other countries. The terms of use of those websites, and not this Website’s Terms of Use, govern your use of that material.

It is B & M’s policy, in appropriate circumstances and at its discretion, to disable and/or terminate the accounts of users who may infringe or repeatedly infringe the copyrights or other intellectual property rights of B & M and/or others. You may not use the website to transmit material that:

(i) is copyrighted, unless you are the copyright owner or have obtained the permission of the copyright owner;

(ii) reveals trade secrets, unless you own them or have the permission of the owner; or

(iii) infringes on any intellectual property rights of others or violates the privacy or rights of publicity of others.

All comments, suggestions, ideas, notes, drawings, concepts, recipes or other information disclosed or offered to us by you through this Website or in response to solicitations in this Website shall be deemed and shall remain our property. You understand and acknowledge that we have both internal resources and other external resources which may have developed or may in the future develop ideas identical to or similar to the suggestion or comments to suggestions and that we are only willing to consider the suggestion on these terms.

In any event, any suggestion is not submitted in confidence and we assume no obligation, express or implied by considering it. Without limitation, we shall exclusively own all now known or hereafter existing rights to the suggestions of every kind and nature throughout the Universe and shall be entitled to unrestricted use of the comments for any purpose whatsoever, commercial or otherwise without compensation to the provider of the suggestions.

You agree not to post, email, or otherwise make available User Submissions that:

(i) may create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to you, to any other person, or to any animal;

(ii) may create a risk of any other loss or damage to any person or property;

(iii) contains any information or content that is antisocial or depicts violent crime;

(iv) contains any information or content that is unlawful, harmful, abusive, racially or ethnically offensive, defamatory, pornographic, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libelous, threatening, or in a reasonable person's view, objectionable;

(v) contains any information or content that is illegal or may constitute or contribute to a crime or tort; or

(vi) contains any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships, including that it does not and will not violate third-party rights of any kind, including without limitation any Intellectual Property Rights and rights of publicity and privacy.

B & M reserves the right, but is not obligated, to reject and/or remove any User Submissions that B & M believes, in its sole discretion, violate these provisions or for any other reason or no reason. By displaying or publishing ("posting") any content on the Site, including without limitation text, audio, video, pictures, graphics, music, sound clips, images, likenesses, personal information and other works of authorship (collectively, "Content"), and including any Content you post through video , you warrant and represent that:

1.    you own all rights in your Content and the performance contained in your Content or, alternatively, you have acquired all necessary rights in your Content to enable you to grant to B & M the rights in your Content described herein and for us to exercise the rights with respect to such Content that you grant herein;

2.    you have paid and will pay in full all license fees, clearance fees, and other financial obligations, of any kind, arising from any use or commercial exploitation of your Content;

3.    you are the individual pictured, depicted, and/or heard in your Content, or, alternatively, you have obtained permission (and, if applicable, publicity rights) from each person (including consent from parents or guardians for any individual under the age of eighteen (18)) who appears and/or is heard in your Content to grant the rights to B & M described herein;

4.    you will make such permissions available to B & M upon request;

5.    your Content is not defamatory in nature, does not infringe the intellectual property rights, privacy, rights to publicity or any other legal or moral rights of any third party.

6.    if you are a direct competitor of an author or another Posting user, or otherwise have an interest adverse to the author or another posting user, you will fully disclose the interest;

7.    you will not stalk, threaten or harass authors or other users or infringe upon, invade or attempt to infringe upon or invade their privacy; and

8.    you will not Post any information or material which may constitute or encourage conduct that is a criminal offense, tort, or civil wrong or otherwise violates any applicable law.

You agree to keep all records necessary to establish that your Content does not violate any of the foregoing representations and warranties and to make such records available upon the request of B & M all without the violation of any other person's intellectual property or other rights or of any laws or regulations.

You acknowledge that the Site does not have any "digital rights management" or other security technology features to restrict someone who receives Content from copying and redistributing it. When you submit ideas, suggestions, documents, or proposals (collectively, "Submissions") to us through our "Contact Us" web page located at http://redmonkeyfoods.com/contact.php, you represent, warrant, and agree that: (i) your Submissions do not include confidential or proprietary information; (ii) if we so choose, we may use and disclose your Submissions in any way; and (iii) we have no obligation to pay or reimburse you for your Submissions or our use of your Submissions.

Shipping Policy

Brinkhoff & Monoson, Inc.

Our policy is to ship orders within 5 business days, excluding holidays and weekends. Shipping charges subject to change without notice.         

Please contact us directly to discuss shipping costs for Hawaii, Alaska, and International Sales info@redmonkeyfoods.com or 417-466-9109.

Terms and Conditions

Your credit card will be charged at the time you place the order, or the next business day. Please allow up to 7 business days from ship date to receive your purchase. All returns will be subject to a 15% restock fee once products have been approved by the Red Monkey Foods Quality Assurance Team. Please contact us at: info@redmonkeyfoods.com for any questions or call us at 417-466-9109.  

Return Policy

Brinkhoff & Monoson, Inc.

Customers agree to abide by these terms and conditions upon placing any order. B&M Incorporated (Red Monkey Foods) accepts returns of unopened spices and seasonings packaged in spice jars, grinders, rub jars, and extract jars. If you need assistance during ordering, please call to insure you have ordered the correct product.

A return material authorization number will be required; any package arriving to our facility without prior return approval will be refused. Returns must meet the following criteria: Returns for unopened containers (which meet the above guideline) must be requested within 15 days of shipment date. Any requests after this time period will not be honored. Returns must arrive to us within 7 days of receiving an authorization number. A 15% re-stocking fee will be charged on all returned products.

 

Products must arrive in excellent condition. Refunds, less any charges, will be made upon receipt of merchandise which meets this standard. The customer assumes all return shipping fees (Customer assumes all shipping fees for exchanges). Returns should be shipped by a carrier with tracking information; USPS Priority Mail, UPS, or FedEx. The customer assumes all responsibility for the safe arrival of return packages. Red Monkey Foods suggests all returns be insured.

Red Monkey Foods